Teleperformance is seeking passionate and dedicated Customer Service Representatives to join our growing team!

Responsibilities:

• Provide exceptional customer service via phone, email, and chat, ensuring prompt and accurate resolution of inquiries and issues.
• Build and maintain positive relationships with customers, fostering trust and loyalty.
• Gather and analyze customer feedback to identify areas for improvement and enhance the overall customer experience.
• Adhere to company policies and procedures, maintaining a high level of professionalism and ethical conduct.
• Collaborate effectively with team members to achieve shared goals and objectives.
• Stay abreast of industry trends and best practices in customer service.

Requirements:

• High school diploma or equivalent qualification.
• Excellent communication and interpersonal skills, with the ability to build rapport and effectively convey information.
• Strong problem-solving and analytical abilities, with a focus on finding solutions that meet customer needs.
• Proficiency in computer skills, including Microsoft Office Suite and customer relationship management (CRM) systems.
• Ability to work effectively in a fast-paced, dynamic environment.
• Availability to work flexible hours, including weekends and holidays.

Benefits:

• Competitive salary and benefits package.
• Opportunities for career growth and development.
• Positive and supportive work environment.
• Comprehensive training and ongoing support.

If you are a highly motivated and customer-centric individual with a passion for delivering exceptional service, we encourage you to apply!